Shipping and refund conditions

HOW LONG WILL MY DELIVERY TAKE?

The delivery time is calculated from the moment you receive our email confirming the order.

Shipping time:

  • For parcels sent in Metropolitan France: 48 hours (excluding holidays and weekends)
  • For parcels sent to Europe: between 48 and 72 hours (excluding holidays and weekends)
  • For parcels sent outside the EU: more than 72 hours (excluding holidays and weekends).



IS THE DELIVERY RELIABLE?

We currently work with La Poste Colissimo (and soon with GLS, Colissimo, Mondial Relay, Chronopost and FEDEX).

We will send you an email as soon as the package is ready at Lucknow, containing a code that allows you to track the package.

Your package will be delivered, with signature on receipt, to the address you provided us.



I LIVE ABROAD, DO I NEED TO PAY IMPORT TAXES?

If you reside in the EU, no import tax will be required, in accordance with the European free-trade area.

If you reside outside of the EU, the customs of the country to which the package is sent may charge you import taxes, depending on the country.


Recently Viewed

No products